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GREAT Customer Service

It seems like bad customer service gets the most attention … maybe because sometimes it seems that it’s much more common or normal than good customer service.

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If your life was a movie

If your life was a movie how would you write the script? This is one of the methods that Dr. Henry Cloud, author of 9 Things You Simply MUST DO to Succeed in Love and Life, has found that successful people use. They “play the movie.” They imagine the possible outcomes — both negative and positive — based on the possible actions they could take. And they use this method whether making a big decision or a small one. “Successful people evaluate almost everything they do in this way,” says Cloud. “They see every behavior as a link in a larger chain, a step in a direction that has a destination.” They never “see any individual action as a singular thing in and of itself.”

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Veronika Decides to Die

By Sondra Whitt What would you do if you survived a suicide attempt, woke up in an insane asylum, were told that you had a week or less

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