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Instead of dictating, managers should be “producers” who collaborate with their
employees. A culture of collaboration engages employees. They don’t
just take ownership of their ideas,
but they share ownership of ideas.
Futurist Daniel Burrus describes the difference between change and transformation like this, “Change comes from the outside in, forcing us to react and manage crises. Transformation, on the other hand, whether it is business or personal, always comes from the inside out, and that gives us far more positive control while allowing us to actively shape the future.”
Transformation always begins with the question of purpose. When you are purpose-driven you become proactive instead of reactive.
I thought about the American soldiers Michel described. Imagine, they were the survivors of a blood bath on beaches not far from where we stood. Over 9,000 of their brothers-in-arms are buried in the nearby Normandy American Cemetery. And yet, somehow in the midst of this hell on earth, their battle-hardened hearts were still soft enough to show compassion for Michel and other children like him. These liberators who had sacrificed so much were willing to give away what little comforts they had to a child who had absolutely nothing to offer in return.