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Posts Tagged ‘engagement’

Is what you do important?

By Jim Whitt I was on a conference call as part of my preparation for speaking at a staff development meeting for a trade association. The CEO and a couple of senior staff members were on the other end of the line. My parting question was, “What’s the most important thing you want your people to take away from my presentation?” The CEO didn’t hesitate, “I want each of them to believe that what they do is important.” To drive that point home in my presentation, I decided to share this story about my friend Kent Stroman. Kent grew up… Read More

August 13th, 2018 at 3:18pm

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Are you in the people business?

    By Jim Whitt Having accumulated a coat of mud and manure on my boots while touring cattle operations in Texas I decided to climb into the shine chair at Love Field. The man revitalizing my boots asked what kind of business I was in. I told him I was in the people business. He looked at me with a big smile on his face and said, “Just like me!” Indeed he is. He’s in the people business and he’s good at it. While shining my boots, he kept a patter going to attract customers, “You can’t close the… Read More

June 26th, 2014 at 2:25am

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The real cost of employee turnover

I wanted to share this article by my friend Nathan Mitchell. Nathan and I will be conducting a workshop in Tulsa on October 3. Click here for details. The real cost of employee turnover By Nathan Mitchell When it comes to costs, many organizations “cross their T’s” and “dot their I’s” – that is, unless you are talking about the costs of employee turnover. For one reason or another, many businesses simply don’t measure it. Some organizations, however, know their percentage of employee turnover quite well, but don’t calculate the long-term consequences on overhead expenses like training and development. What… Read More

September 17th, 2012 at 8:45pm

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Money and Motivation

By Jim Whitt Just how effective is money as a motivator? Research conducted by MIT, the University of Chicago and Carnegie Mellon reveals that monetary rewards do improve performance when applied to simple mechanical tasks. But when more advanced cognitive skill is required, monetary rewards not only fail to motivate but actually de-motivate. So what does motivate us? The research identifies three factors: Autonomy Mastery Purpose This is not some touchy, feely, new age philosophy or someone’s opinion — it’s science. If you are skeptical you’ll find the results of this research summarized in a short and very entertaining video… Read More

October 27th, 2010 at 8:38pm

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The Real-Time Performance Review

By Jim Whitt On the list of things that are done for all the wrong reasons in organizations, performance reviews would have to rank near the top. They end up being “check the boxes” exercises that have little influence on performance because they take place after the fact. The typical performance review is the equivalent of landing an airplane and asking, “Now, where are we?” It’s a little late in the game for that question. One of the worst things about many reviews is the use of numerical values to rate performance. I’ve known more than one manager who refuses… Read More

June 23rd, 2010 at 9:40pm

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Is Your Job Recreational?

By Jim Whitt Fred entered the room carrying a picture of John Wayne. Along with the other people in the room, Fred had been given the assignment of reading Riding for the Brand: The Power of Purposeful Leadership. The first thing on the meeting agenda was to discuss what they had read and how the principles in the book applied to their organization. I asked Fred why he was carrying a picture of John Wayne. “Because,” he said, “John Wayne is all about Riding for the Brand.” To help you connect the dots, I wrote the book as a template… Read More

March 3rd, 2010 at 9:12pm

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Road Signs for Success – June 18, 2008

By Gerald Daniels Charlie’s determination at work is evident to all who know him. His ability to complete most any work- related task in a professional and timely manner is a given. You can count on him to do what he agrees to do, and he is pleasant to be around. More often than not in the business world today you hear the constant grumblings of employers about employees’ lack of enthusiasm, inability to complete assigned tasks, and of chronic bad attitudes. For some reason this is just not the case with Charlie. I set out one day to find… Read More

June 18th, 2008 at 9:50pm

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