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Posts Tagged ‘communication’

Leading with Purpose Video Message: Communication is a Must for Great Leadership

Nathan R Mitchell, Certified Partner of Purpose Unlimited and member of the Purpose Unlimited Team Faculty, addresses the importance of communication in leadership in his weekly Leading with Purpose Video Message Series…

August 24th, 2016 at 1:38pm

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20 misused English words that make smart people look silly

July 31st, 2016 by Purpose Unlimited As Dr. Travis Bradberry suggests in his article, 20 Misused English Words That Make People Look Silly, we’re tempted to use words we’re not too familiar with. He also mentioned that if this were the only problem, he wouldn’t have much to write about. Herein lies the problem: it’s the words we think we’re using correctly that cause us challenges. We throw them around regularly in meetings at the office, in the e-mails we write, and in important documents. The bad news is, we can look silly, or even dumb. For the reader, “they… Read More

July 31st, 2016 at 7:47am

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What Great Listeners Actually Do

July 30th, 2016 by Purpose Unlimited If you’re like most people, you probably think you are a good listener; however, much like many of the things we think we’re good at, our personal assessment of ourselves may not be a true reflection of our actual ability. In a recent article by Jack Zenger and Joseph Folkman, these two author compare and contrast what the average person believes good listening is, versus what being a good listener really means. As the authors suggest, most people think good listening comes down to doing three things: Not talking when others are speaking Letting… Read More

July 30th, 2016 at 9:57am

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What we have here is failure to communicate

By Jim Whitt I looked up communication in a dictionary and found these definitions: • To convey information about; make known; impart. • To reveal clearly; manifest. • To have an interchange, as of ideas. • To express oneself in such a way that one is readily and clearly understood. I then asked myself a question (an internal interchange): In this wondrous world of high technology how good a job are we doing of communicating? This is how I answered myself… Let’s start with email. It’s easy to write. It’s easy to send. It’s easy to respond to. It’s easy… Read More

May 1st, 2015 at 7:45pm

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Road Signs For Success – September 24, 2008

By Kay Caldwell Everywhere I spend money I look for one thing — legendary customer service. I worked in Customer Relations in Southwest Airlines for many years where good customer service is a way of life. As a result, I consider myself an expert on “outrageous” service. When it comes to customer service I’m reminded of the line from the Church’s Chicken television commercial, “I know what good is.” It makes me smile, because if you know what good is, mediocre just doesn’t do it for you anymore. Although I rarely write letters, every now and then I’ll take a… Read More

September 24th, 2008 at 6:20pm

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