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Archive for June, 2018

What does the Flag mean to you?

By Jim Whitt My friend John Teeter shared a story with me that is appropriate as we celebrate Flag Day: “When I was 23 years old I worked in the parts department at Teeter Irrigation. It was a hot summer day when R.D. Floyd, one of our longtime customers, walked into the store.  This was not unusual as R.D. came in frequently to pick up parts. What was unusual was that he was carrying a tattered and torn American flag — the flag, which until a few minutes earlier, flew outside our store. R.D. was a man of few words… Read More

June 14th, 2018 at 8:53am

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What a dog can teach us about customer service

By Jim Whitt After picking up the mail Charlie Mitchell and I were on our way out of the Post Office when a man pointed to Charlie and asked, “Is that a service dog?” Before I could answer he added, “If he’s not you can’t bring him in here. I might get sued.” “Are you the postmaster here?” I asked. “No, I’m the station manager,” he replied. I stuck out my hand and said, “My name is Jim Whitt.” He reluctantly took my hand with a limp grip but didn’t offer his name in return. “I’ve done a lot of… Read More

June 9th, 2018 at 4:53pm

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