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Archive for September, 2008

Road Signs For Success – September 24, 2008

By Kay Caldwell Everywhere I spend money I look for one thing — legendary customer service. I worked in Customer Relations in Southwest Airlines for many years where good customer service is a way of life. As a result, I consider myself an expert on “outrageous” service. When it comes to customer service I’m reminded of the line from the Church’s Chicken television commercial, “I know what good is.” It makes me smile, because if you know what good is, mediocre just doesn’t do it for you anymore. Although I rarely write letters, every now and then I’ll take a… Read More

September 24th, 2008 at 6:20pm

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Road Signs For Success – September 17, 2008

By Paula Lau As I stood staring at the slammed bedroom door of my teenage son (I’m withholding his name to protect the identity of the guilty) I once again thought to myself, this isn’t what I signed up for. Where did that cute little guy who liked to play with dinosaurs and watch Walt Disney movies go? The fact that he drives and shaves now is a little beyond me on the best of days. We had just concluded another of those frustrating “battle of the wills” contests. And even though in the end, I technically won when the… Read More

September 17th, 2008 at 9:23pm

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Stubborn & Unreasonable? From Whose Point of View?

By Sondra Whitt Someone, let’s call her Jane, was giving me an update on the health of an 88-year-old who is a mutual relative-by-marriage. This gentleman is dying with cancer and had declined to go into the hospital or hospice, nor did he want anyone to come into his home to care for him. The last I heard, he wasn’t going to subject himself to chemo, etc. either. Jane said he was just being “stubborn and unreasonable.” I didn’t comment since I was reminded of how she had been “stubborn and unreasonble” in the past … from her son’s point of view. I hold the viewpoint that whether or… Read More

September 16th, 2008 at 12:59pm

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Road Signs For Success – September 10, 2008

By Jim Whitt Time for a multiple choice test. Take a look at the graphic on the left and tell me what you see: A. Superman B. Clark Kent C. Jim Whitt on steroids This is similar to a test I pose to audiences whenever I’m speaking. The graphic is the cover of my book, The Transformational Power of Purpose: Finding and Fulfilling Your Purpose in Life. I will show the book to an audience member and ask him or her what he or she sees on the cover. The answer is always Superman. I’ll ask another and the answer is Superman. I’ll… Read More

September 10th, 2008 at 7:45pm

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Road Signs For Success – September 3, 2008

By Sondra Whitt Our Declaration of Independence states, “We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable rights, that among these are life, liberty, and the pursuit of happiness.” But what, exactly, constitutes happiness? How is it achieved? Are some people just naturally happier than others? Can we learn to be happier? What would it take for you to become happier?

September 3rd, 2008 at 11:13pm

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