By Kay Caldwell Have you ever met someone who you would describe as extraordinary? I have. You’ve probably heard of my friend Herb Kelleher, who was one of the founders of Southwest Airlines Airline and served as the company’s Chairman of the Board, Chief Operating Officer and President until recent years. Herb reminds me of that old television commercial where someone in a roomful of chattering people would say, “Well, my broker is E.F. Hutton and he says…” Then the room would grow so quiet you could hear a pin drop and the announcer would say, “When E.F. Hutton talks… Read More