By Kay Caldwell I recently spoke at a conference for Meeting Planners International in Houston and they scheduled my stay at the Four Seasons hotel. The first step out of my cab, the doorman raced to welcome me and take my bag inside. He walked me to the front desk and asked if I wanted to check my bag with him or if I’d like someone to take it to my room. The next experience was with a cordial front desk person. He had everything ready in seconds and handed me my room key. Now, instead of sending me on… Read More